![]() What else would you like us to do.?" I should have requested to cut Sierra's hair and give her a taste of her own medicine. We went back to the salon a couple of days later to show "Nicole" the manager what a hack job had been done on my hair and that I could not do anything with it. I paid the bill, then called the salon for the manager and told her what had happened and that I was very angry they refunded my money. She was so proud of herself, she pulled her "tablet" and took photos (for her portfolio). She finished, gave me the mirror, turned my chair and said, "That is stacking.". ![]() She turned my chair to face the wall, away from the mirror, and proceeded to do what SHE WANTED, which was to cut all my hair off and stack the back, much shorter than I would ever want. I told her what I wanted she asked me if I wanted the back "stacked," which would be my hair very short: I said NO. I was assigned to "Sierra," a young lady with six years experience. What a disaster! I made an appointment trusting that since it was a high-end hotel salon, I would get a stylist who cared about the customer. ![]() Since we had stayed there on business a few times, I decided to try the salon.
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